Frequently Asked Questions
How long does delivery take? +
Orders are dispatched within 24 hours and typically arrive within 4-8 business days in the UK, and 7-14 days worldwide. Every order includes tracking.
Do you offer free returns? +
Yes. If you're not happy with your order for any reason, contact us within 14 days and we'll arrange a full refund — no questions asked.
Is my payment secure? +
Absolutely. All payments are processed securely through Shopify Payments. We never store your card details.
Can I use a discount code? +
Yes! Use GRABIT10 at checkout for 10% off your first order. Discount codes are entered on the cart or checkout page.
Do you ship worldwide? +
Yes — we ship to over 100 countries worldwide. Shipping is free on every order, with tracking included.
